Supported housing and temporary accommodation across all London boroughs

A place to settle.
Support to move forward.

Supported accommodation for regaining independence. A safe, welcoming home with help with life skills at every stage, because no two journeys are the same.

Make a Referral About Our Service

At a glance

✦Adults aged 18 to 65 with identified support needs
✦Comfortable, fully furnished homes across all London boroughs
✦Help with life skills at every stage
✦A dedicated coordinator and regular check-ins

A place to call home

Comfortable homes in good locations, designed for independence and wellbeing.

Support that fits

Personalised support tailored to your goals, routines and what matters to you.

Building connections

Friendly, consistent support that helps you feel connected and understood.

Here for the long term

Practical support with everyday living, life skills and maintaining your tenancy.

What we provide

A steady foundation for independent living

At Assisted Care, every home comes with people behind it. We give adults a safe, settled place to live and the everyday support to rebuild confidence, learn new skills and move forward at their own pace.

Personal support from the start

You'll have a dedicated coordinator from day one. We provide personalised support and regular check-ins, with on-site support available whenever you need it.

Homes that feel right

Comfortable, fully furnished homes where you can settle, feel safe and focus on what comes next. All are dry houses, and you'll need to be abstinent from alcohol and non-prescribed drugs for at least 6 months.

Support for your goals

We work with you to build independence, confidence and life skills, so you can achieve your goals and maintain your tenancy.

Eligibility

Who we can support

We provide supported accommodation for adults aged 18 to 65 who are homeless or at risk of homelessness and have identified support needs our service can meet.

We can accept

Adults aged 18 to 65
Homeless or at risk of homelessness
An identified support need we can meet: mental health, substance recovery, physical or learning disability, or resettlement after offending
Willing to engage with support
In receipt of benefits
Abstinent from alcohol and non-prescribed drugs for at least 6 months
At least 6 months after release, where there is an offending history
Two valid forms of ID, proof of National Insurance number, and recent proof of benefits

We cannot accept

Any history, actual or attempted, of sexual offences
Any history, actual or attempted, of arson
Any history, actual or attempted, of attacks on persons or property

Exclusions relating to sexual offences, arson, and attacks on persons or property are absolute, with no discretion.

Our approach

A service built around the individual

Tailored to you

Every placement is built around you. We listen, we understand your history and current circumstances, and together we create a support plan tailored to what matters most to you. Our goal is to help you feel safe, respected and empowered to build a life that feels right for you, at your pace, in your way. Every resident is heard, valued, and supported throughout their time with us.

The numbers

What referrers can expect from us.

18 to 65

Adults supported

24hours

Referral response

Day 1

Support from the start

1:1

Personalised support

For referrers

How referrals work

Referrals are accepted from professionals: local authorities, care coordinators, probation officers, and support agencies. Complete the online referral form with the client wherever possible.

If anything is missing, we’ll get in touch and help you complete it.

Complete Referral Form

Documents required:

01Two valid forms of ID
02Proof of National Insurance number
03Most recent proof of benefits
04Any other relevant supporting documentation

After submission

The journey after referral

Review within 24 hours

Our team reviews the referral against our eligibility criteria and comes back to you.

Assessment

If the referral is a good fit, we invite the client for an assessment in person to understand their needs and circumstances.

Allocation

We match the placement to the right house, based on the support need, the client, and current availability.

Moving in

A dedicated coordinator welcomes the resident on day one and works with them to shape their support around their goals from the start.

Who we work with

Working alongside local agencies

We accept professional referrals from the people who already know a client. Referrals should be completed with the client wherever possible, and we’ll work with you to make sure we have everything we need. We also work alongside registered providers of social housing.

Local authorities

Housing, adult social care, and rough sleeping teams across all London boroughs.

Care coordinators

Mental health, substance recovery, and community care professionals.

Probation & resettlement

Offender managers and resettlement workers supporting safe reintegration.

Charities & agencies

Homelessness charities, hostels, and day centres identifying clients ready to move on.

How we work

Principles that shape every placement

Assisted Care is led by a team with over 15 years of hands-on experience delivering supported accommodation and tailored support.

Dignity first

Every person we work with is treated with respect and met where they are. We listen, we don't rush, and we take the time to understand what good looks like for each individual.

Support that fits

A dedicated coordinator from day one, personalised support built around each person's goals, and regular check-ins, with on-site support available whenever it's needed.

Sustainable outcomes

We work with each person to build independence, confidence and life skills, so they can achieve their goals, maintain their tenancy, and move forward in a way that lasts.

Where we work