About Assisted Care
Founded by a team with over 15 years of hands-on experience delivering high-quality supported accommodation and tailored support.
Who we are
Assisted Care was founded by a team with over 15 years of hands-on experience delivering high-quality supported accommodation and tailored support. We provide supported accommodation for adults aged 18 to 65 who are homeless or at risk of homelessness and have identified support needs that our service can meet, working alongside registered providers, local authorities and support agencies.
Our approach is straightforward: providing stable accommodation in a home that builds independence, alongside consistent, personalised support. Each resident is allocated a dedicated Support Coordinator who works with them to develop an individual support plan tailored to their needs and goals. We offer regular support sessions and flexible support throughout the week, helping individuals build confidence, develop life skills, and make sustainable progress. Our focus is on empowering people to achieve greater independence, with a positive move on planned around their personal goals, readiness, and the right accommodation opportunities.
At a glance
Who we work with
Adults aged 18 to 65 with identified support needs
Where we work
Across all London boroughs
What we provide
Comfortable, fully furnished homes with support built in
Support structure
Dedicated coordinator from day one, personalised support and regular check-ins, with on-site support whenever it's needed
Response time
Referrals answered within 24 hours
Experience
A team with over 15 years of hands-on experience in supported accommodation
Accommodation and support, together
Our service is designed for adults with low to medium support needs. Every home comes with support built in, shaped around the person living there. As part of their licence agreement, residents agree to engage with their dedicated coordinator, take part in regular support sessions, and work towards the goals in their support plan.
All houses are dry houses. Residents must be abstinent from alcohol and non-prescribed drugs for at least 6 months, and where there is an offending history, referrals are accepted from 6 months after release.
Eligibility
Who we can support
We provide supported accommodation for adults aged 18 to 65 who are homeless or at risk of homelessness and have identified support needs our service can meet.
We can accept
- Adults aged 18 to 65
- Homeless or at risk of homelessness
- An identified support need we can meet: mental health, substance recovery, physical or learning disability, or resettlement after offending
- Willing to engage with support
- In receipt of benefits
- Abstinent from alcohol and non-prescribed drugs for at least 6 months
- At least 6 months after release, where there is an offending history
- Two valid forms of ID, proof of National Insurance number, and recent proof of benefits
We cannot accept
- Any history, actual or attempted, of sexual offences
- Any history, actual or attempted, of arson
- Any history, actual or attempted, of attacks on persons or property
Exclusions relating to sexual offences, arson, and attacks on persons or property are absolute, with no discretion.
How we work
Principles that shape every placement
Assisted Care is led by a team with over 15 years of hands-on experience delivering supported accommodation and tailored support.
Dignity first
Every person we work with is treated with respect and met where they are. We listen, we don't rush, and we take the time to understand what good looks like for each individual.
Support that fits
A dedicated coordinator from day one, personalised support built around each person's goals, and regular check-ins, with on-site support available whenever it's needed.
Sustainable outcomes
We work with each person to build independence, confidence and life skills, so they can achieve their goals, maintain their tenancy, and move forward in a way that lasts.
The team
Assisted Care is run by a team with over 15 years of hands-on experience delivering high-quality support services. We know the people we support, we know the agencies we work alongside, and we know what it takes to make a placement work.
If you’d like to talk through a potential referral or how we work, please get in touch.