Most people of working age who need help with their rent now claim the housing element of Universal Credit. Many people living in supported housing are different. Their rent is usually paid through Housing Benefit instead, because they live in what is known as exempt accommodation.
What is exempt accommodation?
Exempt accommodation is a type of supported housing defined in the Housing Benefit rules. Broadly, it is accommodation provided by a housing association, registered charity, voluntary organisation or certain councils, where that landlord, or someone acting on its behalf, also provides care, support or supervision to the people living there.
Why it is treated differently
Supported housing usually costs more to run than ordinary housing. Homes need extra safety measures, more management and closer contact with residents. The exempt accommodation rules recognise this, so these homes sit outside the standard Universal Credit housing costs system and their rent is assessed through Housing Benefit.
What this means for residents
- Residents usually claim Housing Benefit for their rent, even if they receive Universal Credit for their other living costs.
- Support from the provider is part of the arrangement, and residents agree to engage with it.
- Some charges, such as personal utilities or meals, are not covered by Housing Benefit and may need to be paid by the resident.
How we help
Benefit claims can feel overwhelming, especially during a move. Our coordinators help residents with benefit queries and applications as part of their everyday support. If you have questions about how this would work for someone you support, please get in touch.